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Accessibility statement 

Independent Living Assessment (ILA) is committed to ensuring digital accessibility to people of all ages, ethnicities and abilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Accessibility statement for ILA Australia citizen access 

Independent Living Assessment (ILA) is committed to ensuring digital accessibility to people of all ages, ethnicities and abilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

ILA takes the following measures to ensure accessibility of our Liveup and LifeCurve Platforms and  we include accessibility throughout our internal policies.

This website is run by ILA. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities . It defines three levels of conformance: Level A, Level AA, and Level AAA. ILA Australia Citizen Access is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions. Please see this link for a description of those standards.

We welcome your feedback on the accessibility of Liveup and LifeCurve. Please let us know if you encounter accessibility barriers:
  • Phone: 1800 951 971
  • E-mail: support@liveup.org.au
  • Postal address: Level 2, 7 Tully Road, East Perth, 6004, WA

Accessibility of ILA Australia Citizen Access relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

ILA assessed the accessibility of ILA Australia Citizen Access by the following approaches:
  • Self-evaluation 

This Accessibility Statement is approved by:
Andrea Morris
ILA General Manager